Shopify, one of the most popular e-commerce development platforms is used by thousands of merchants of almost every industry niche. In 2021, when every online merchant would be thriving for getting the most sales, conversions, and customers, the management of stock, inventory, store, and orders will be equally important.
The success of your Shopify store depends on many other factors than just providing the best products and marketing strategy. Fulfilling the orders of those products to the customers’ address, and arriving at the right place at the right time requires an efficient order management process.
In Shopify, earlier, we didn’t have any option for our customers to manage orders purchased by them. But now, you can find plenty of Order Management Apps in the Shopify App Store to integrate into your e-commerce store. The Shopify apps will help the customers to raise RMA (Return, Cancel, or Exchange) requests, invoice requests, and much more. Without using these apps, you would probably end up getting tied in knots.
The powerful Shopify order management apps harness automation power, which can help in everything from editing orders to shipping, tracking, and managing inventory. Whittling down hundreds of apps into a handful that you must consider is no small feat.
But no worries, in this article, we will be telling you about the best Shopify Order Management Apps which can streamline your store and create a smooth process from the moment that customers start ordering products.
What is an Order Management App?
Almost every online business uses an order management app even if it is an ambiguous excel sheet. However, as the e-commerce industry is thriving, you need an order management app that can work as per the logic of your business. It can do something like:
- Centralizing the orders from multiple channels
- Tracking the stock movement
- Managing returns and refunds
- Maintaining payment records
- Fulfilling and processing orders
How an Order Management App is helpful for your online store?
There are multiple benefits or reasons for using an Order Management App in your Shopify store. A few of these are:
a. Saves time in processing orders
When the data of all your sales get centralized, it is easier for processing orders from a single platform. When the customers will make an order, you will have all the order details from the app, thus you can process it faster within minimum turn-around-time. Thus, the entire order of processing gets efficient & fast, and you can ship the items quickly.
b. Remove errors from the order processing
When the orders are coming from many different channels such as social media, marketplace, e-commerce store etc. then there are huge chances or arising errors while fulfilling orders manually. Using an order management app, you can eliminate all these errors by accessing centralized information directly. It will reduce errors, loss of data, and also eliminate any data security breach due to less manual intervention.
c. Shows Real-time information
While selling products on the Shopify store, updating inventory after every order becomes a very tedious job. When a customer purchases an item, return or exchange, the inventory must get updated. Since it is highly arduous to manually update the inventory, you must use an order management app in your Shopify store to update the inventory on a real-time basis. It will also save you from over-selling and satisfy your customers to the utmost.
d. Assigning Warehouse location to the orders
In today’s global business, if you are operating a large business then you can have multiple warehouses in different cities or even in different countries. An order management app can help you by assigning a preferred location of the warehouse to a particular order. When the customer will make an order of a particular item, you can decide from which warehouse it should be delivered on the basis of location and quantity.
e. Managing orders from anywhere & anytime
Since the order management app is always online, you can process the orders remotely. Update the information from anywhere, anytime; control the data and provide the best customer services.
Top Order Management Apps To Integrate into your Shopify Store
Finally, we will be knowing which order management apps you can choose to integrate in your Shopify store. These apps have astonishing features and functionalities some of which may be overlapping. You can decide as per your business requirements and industry niche. Here’s the list
- Order Merger By StilyoApps
- BillBee By BillBee
- Edit Orders ‑ by Booster apps
- Custom Order Status by W3trends
- Stock & Buy by Stock & Buy:
We will discuss each of these in more detail…
1. Order Merger & Combine Orders
Order Merger apps from StilyoApps can save a lot of money of yours on shipping. It is capable of combining or merging the orders automatically. Thus, you can eradicate unnecessary shipping fees and the customers can also easily track orders.
Order Merging Automation: Merging similar orders automatically, creating your own rules, combining orders together.
Reduce Shipping Costs: Ship the products together which saves both time & money, instead of sending them in different shipments.
- Add notes or tags to every order
- Manage refunds of old orders
- Manage orders on the basis of customer tags, order tag, financial status, addresses, etc.
Pricing: There are 4 different variants of Order Merger. In the free plan, there are 5 Free Merges + 50¢/Merge. The basic plan costs $9.99 per month, the pro plan costs $19.99 per month, and the advanced plan costs $49.99 per month.
Billbee is an all-in-one solution for multichannel order management for small & medium scale merchants. This order management app is very easy to use and set up. The best part is that it doesn’t have any monthly fee. Thus, if you are having less than 2k order per month it is worth looking at. It can be used all over the world and if you are operating in Europe, especially Germany, then it would be best for you. They offer “pay as you grow” pricing and there is little to no (financial and timely) resources needed to get up and running.
- Import of orders, customers, and products
- Sending invoices to the customers
- Check and matching incoming payments
- Creating Shipping labels and connecting carriers
- Inventory sync and stock
- Create reports and export data
Pricing: BillBee is free to install and there is a negligible charge for the order. 0,07 Euro / Order, 0.01 Euro / Movement, capped at 39 Euro* / Month (*4 Channels max.)
3. Edit Orders ‑ by Booster apps
Editify App or Edit Orders will exonerate the online merchants in reducing the burden of the time while dealing with the customer order changes. Using the Edit Orders app, you can allow the customers to change the products on their carts easily. It will result in a better customer experience and satisfaction. The customer will be able to remove and change the different sizes or colours of any product after placing an order. You can also motivate the customers by adding more discounts. Besides, it is easy to change billing address, taxes, shipping and discount for an order.
- One-click installation
- Easy to edit the orders
- Easy to customize
- Reduce the lost in cart
Pricing: This app will cost you $19.99 per month. It comes with a 14-day free trial.
4. Custom Order Status by W3trends
You can use the Custom Order Status by W3trends for making the custom status of the orders without any limitation. The merchants will be able to inform their customers of changes or sending other custom e-mails. It is also easy to install without any need for a programming language. It is also possible to update many orders statuses at the same time. The merchants will also get colour code status for easy recognition. Whenever the statuses are updated, emails will be automatically sent to customers. The e-mail templates can be customized for every status.
- Can generate infinite order statuses
- Customers will get information when the status gets changed
- The customers can search for their order status without an account
- Customize e-mail template for every status
Pricing: It is priced at $5.99 per month with a 5-day free trial.
5. Stock & Buy
Are you looking for exclusive management of your Shopify store? Then, the Stock&Buy app will be the best choice. It can help in managing orders and inventory across multiple stores from one single dashboard. It will adjust the inventory levels as orders come in and synchronize with all connected stores. It can monitor new orders and inventory data in real-time. It is able to manage your inventory across different warehouse locations.
- Proper inventory management, cost tracking
- Seamless refunds and re-stocking
- Multi-location support
- Xero Integration
Pricing: It comes with 3 different plans. The basic plan costs $40 per month, the established plan costs $80 per month, and the enterprise plan costs $140 per month. You can also get a 14-day free trial.
Custom Order Management App Development
It is not necessary that the pre-built apps can meet all your requirements. In such a scenario, the best thing is to hire a Shopify developer and build a custom order management app for yourself. There will be many benefits of this. You can get all the required features and functionalities and can customize the configure details. There will be no issues in installing or managing the app.
Adopting a custom order management app can broaden the functionalities as per your business requirements using a more set of technologies that can be easily integrated and used.
Using Order Management Apps for your Shopify Store will increase sales, conversion rates, and most importantly satiate the customers. Apart from these apps if you ever need assistance with custom order management or on your ecommerce store then getting in touch with a Shopify development company is a good idea.
Also read about: Evaluating the Different Tools of Gym Management Software